Refund policy
Prestige Line Return Policy
Our Prestige Line garments are crafted with the highest standards of quality and care. To preserve the integrity of each piece, we maintain a strict return policy:
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Eligibility: Returns are only accepted for items that are unworn, unwashed, unaltered, and in their original condition with all tags attached.
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Timeframe: Requests must be initiated within 7 days of delivery.
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Final Sale Items: Custom pieces, limited editions, and clearance items are final sale and not eligible for return or exchange.
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Inspection: All returns are carefully inspected. If there are signs of wear, stains, perfume, or damage, the item will be denied and returned to the customer.
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Refunds: Approved returns will be refunded in the original form of payment, minus shipping costs.
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Exchanges: At this time, exchanges are not guaranteed due to limited quantities.
We uphold these policies to ensure that every client receives a garment that is untouched, pristine, and truly their own.